Terms of service
Terms of Service
Last updated: October 2, 2026
Welcome to Vearo India.
These Terms of Service (“Terms”) govern your access to and use of the Vearo India website, online store, products and related services (“Services”).
By accessing our website, placing an order or using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.
1. About Vearo
Vearo India (“Vearo”, “we”, “us” or “our”) operates this online store and sells jewellery and related products through our website.
Our contact details are:
Vearo India
New Delhi, Delhi – 110029
India
Email: vearoindia@gmail.com
Phone: +91 9811171123
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
* Use the website for any unlawful or fraudulent purpose;
* Attempt to gain unauthorised access to our website, systems or accounts;
* Interfere with the operation or security of the website;
* Copy, reproduce or commercially exploit our website content without permission;
* Use automated systems to scrape or collect information from our website without our permission; or
* Provide false or misleading information while placing an order or communicating with us.
We reserve the right to restrict or terminate access to our Services where we reasonably believe that these Terms have been violated or the website is being misused.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes and other information displayed on our website are accurate.
However, colours and appearance may vary depending on your device, screen settings, lighting and photography conditions.
Product availability may change without notice.
We reserve the right to:
* Limit the quantity of products available for purchase;
* Discontinue products;
* Correct errors in product descriptions or pricing; and
* Refuse or cancel an order where necessary.
4. Prices and Payments
All product prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes, shipping charges or other charges, if any, will be displayed during the purchase process where applicable.
We use third-party payment service providers to process online payments. By making a payment, you agree to comply with the applicable terms and conditions of the payment provider.
We may cancel an order if there is an obvious pricing, product or technical error.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method or payment provider, subject to applicable policies.
5. Orders and Order Acceptance
Placing an order on our website constitutes a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp or other available communication channels.
An order confirmation does not necessarily mean that the order has been finally accepted if the order is subsequently found to contain an error, is unavailable, appears fraudulent or cannot otherwise be fulfilled.
We reserve the right to cancel or decline an order in reasonable circumstances.
If we cancel an order for which payment has already been received, we will initiate an applicable refund.
6. Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Estimated delivery timelines may vary depending on the delivery location, courier availability, weather, public holidays, operational disruptions and other circumstances outside our reasonable control.
Delivery timelines displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address and contact information.
If an order cannot be delivered because of an incorrect or incomplete address, repeated delivery attempts, refusal to accept the shipment or other circumstances attributable to the customer, additional charges or other consequences may apply.
For more information, please refer to our Shipping Policy.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are subject to the Vearo Return and Refund Policy.
Customers should review the applicable policy before placing an order.
Products may be required to meet certain eligibility conditions for a return or exchange, including condition of the product, packaging and applicable time limits.
Certain products may be excluded from return or exchange where permitted by applicable law and as specified in our Return and Refund Policy.
Nothing in these Terms limits any rights available to consumers under applicable law.
8. Jewellery Care and Product Use
Jewellery should be handled and cared for according to the care instructions provided by Vearo, where applicable.
Exposure to water, sweat, perfumes, chemicals, lotions, chlorine, cleaning products and other substances may affect the appearance, finish or longevity of jewellery.
Normal wear and tear, scratches, discolouration or damage resulting from improper use, accidents or failure to follow care instructions may not qualify as a manufacturing defect.
Where a product is found to have a manufacturing defect, Vearo will handle the matter in accordance with our Return and Refund Policy and applicable law.
9. Intellectual Property
All content available on the Vearo website, including but not limited to:
* Brand name and logos;
* Product photographs;
* Videos;
* Graphics;
* Product descriptions;
* Designs;
* Text;
* Website layout; and
* Other original content
is owned by or licensed to Vearo unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without prior written permission.
10. Customer Reviews and Content
If you submit reviews, photographs, feedback, comments or other content to Vearo, you represent that you have the right to submit that content and that it does not violate any law or third-party rights.
By submitting content, you grant Vearo permission to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, defamatory, fraudulent or otherwise inappropriate.
11. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, advertising, communication and other business functions.
Our website may also contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices or terms of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
12. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, technical issues or other operational reasons.
13. Limitation of Liability
To the extent permitted by applicable law, Vearo will not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, courier disruptions, technical failures, network issues, natural events or other circumstances outside our control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
14. Fraudulent or Suspicious Transactions
We reserve the right to investigate, hold, cancel or decline orders that we reasonably believe may involve fraud, misuse, unauthorised activity or violation of these Terms.
Where appropriate, we may request additional information or verification before processing an order.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.
The updated version will be posted on this website with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes use of the Services subject to the updated Terms.
16. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to applicable consumer protection laws and other applicable legal requirements, disputes arising in connection with these Terms or the Services shall be subject to the jurisdiction of the appropriate courts in New Delhi, India.
17. Consumer Rights
Nothing in these Terms is intended to restrict, exclude or waive any rights or remedies available to consumers under applicable Indian laws.
Where applicable law provides a consumer with rights that cannot be excluded by contract, those rights will continue to apply.
18. Contact Us
If you have any questions regarding these Terms or our Services, you can contact us at:
Vearo India
New Delhi, Delhi – 110029
India
Email: vearoindia@gmail.com
Phone: +91 9811171123