Shipping policy

 

Shipping Policy

Last updated: October 2, 2026

At Vearo India, we aim to deliver your order safely and on time across India.

1. Shipping Locations

We currently ship orders to serviceable locations across India.

Delivery availability may depend on the serviceability of the delivery address and pincode.

2. Order Processing

Orders are generally processed and prepared for dispatch after successful order confirmation and payment verification.

Orders placed through Cash on Delivery may be subject to additional verification before dispatch.

Orders are normally dispatched through our designated logistics partners.

Once your order has been shipped, you may receive tracking details through email, SMS, WhatsApp or other available communication channels.

3. Delivery Time

Estimated delivery time will depend on the delivery location and courier serviceability.

The estimated delivery timeline displayed at checkout or communicated with your order should be considered the applicable delivery estimate.

Delivery may take longer in certain circumstances, including:

* Public holidays;
* Extreme weather;
* Natural events;
* Courier or logistics disruptions;
* Incorrect or incomplete address details;
* Remote or difficult-to-service locations;
* High-volume sale periods; or
* Other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on factors such as order value, delivery location, shipping service and promotional offers.

Any free-shipping offer will be subject to the conditions displayed on the website at the time of purchase.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided to you.

You can use the tracking information to follow the status of your shipment through the applicable logistics partner.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our logistics partners may make multiple delivery attempts at the delivery address provided by you.

Please ensure that:

* Your delivery address is complete and accurate;
* Your phone number is reachable;
* Someone is available to receive the package where required; and
* You respond to delivery-related calls or messages from the courier.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect contact details, refusal to accept delivery or repeated unsuccessful delivery attempts, the shipment may be returned to Vearo.

Any additional shipping or return-to-origin charges may be applicable in such cases.

8. Delayed or Lost Shipments

Although we work with logistics partners to deliver orders safely, delivery timelines may occasionally be affected by circumstances outside our control.

If your shipment appears significantly delayed, lost or otherwise stuck in transit, please contact us at:

Email: vearoindia@gmail.com
Phone: +91 9811171123

We will coordinate with the applicable logistics partner and assist with the resolution.

9. Cash on Delivery

Where Cash on Delivery (COD) is available, the applicable COD terms or charges will be displayed during checkout.

COD availability may depend on the delivery location and other factors determined by our logistics and payment partners.

We reserve the right to verify COD orders before dispatch.

10. Refused or Unsuccessful COD Deliveries

If a COD order is repeatedly refused, rejected or remains undelivered due to circumstances attributable to the customer, the order may be cancelled and returned to Vearo.

We may restrict COD availability for future orders where there is a history of repeated refused, cancelled or unsuccessful COD deliveries.

11. Damaged Packages

If your package appears visibly damaged or tampered with at the time of delivery, please document the condition of the package and contact Vearo as soon as possible.

For product damage or defects, please refer to our Return and Refund Policy.

12. Contact Us

For questions regarding shipping or delivery, please contact:

Vearo India
New Delhi, Delhi – 110029
India

Email: vearoindia@gmail.com
Phone: +91 9811171123